Since its founding 57 years ago, The American University of Paris has provided an American-style university education for degree-seeking students from around the globe. Renowned as an international center for cross-cultural and interdisciplinary teaching and learning, our liberal arts education in Paris shapes global citizens to be able to take their places as responsible actors in communities, civil societies, and countries around the world.
Serve as point person for The Outreach & Advancement Office’s data and income processes, using the Raisers Edge (The Outreach & Advancement Office’s CRM system). Responsible for maintenance of constituent data including data administration and Gift Administration Processes. In addition, will work with colleagues in the Communications Department to monitor data-based outreach strategies. The role entails a significant degree of autonomous working and proactive problem-solving ability.
Data Administration (50% of role)
Work with the Data Manager to implement and overhaul business processes to improve the Department’s use of data. This will include ensuring the quality and accuracy of data and supporting the deployment and maintenance of the AUP Global platform
Responsible for carrying out regular data administration tasks (in coordination with the Data Manager)
Fulfil basic requests for data and reporting, escalating more complex requests to the Data Manager
Create and maintain data quality reporting (with the assistance of the Data Manager) and monitor regularly, addressing any issues identified.
Research and update contact information and profile data to maintain the accuracy of information within The Raiser’s Edge
Identify new opportunities to engage alumni through our CRM and monitor relationships through the CRM system
Create and maintain documentation of data entry and quality procedures for the department.
Manage student workers who regularly update constituency data
Update constituent contact information and donor records in the database as notified by emails and by the Director of University Outreach and Advancement and the Vice President for Presidential Initiatives.
Gift Administration (50%) Responsible for gift acknowledgment and receipting for all donations
Draft and edit personalized acknowledgements for signature by gift coordinators, the Director of University Outreach and Advancement, the Vice President for Presidential Initiatives and the President;
Maintain appropriate and accurate record of batches, paper files, and other records related to financial contributions.
Perform gift entry/recording in the department CRM system for unrestricted (including Trustee gifts), programmatic, capital, campaign gifts and small grants.
Preparation of Gift and Pledge Agreements as necessary, for Fundraisers to send out to their consitituents
Liaise with Finance Department and AUP Foundation to ensure accuracy of gift/donation records and deposits.
Track and file recurring gift and multi-year pledge documentation
Ensure adherence to established systems/controls established by auditor standards.
Work with Director of Outreach and Advancement for the preparation of Annual Giving Report, Board presentations and other publications as needed.
Monthly and Quarterly reconciliation of accounts with Finance
Maintain ongoing list of all donations
Licence/Bachelor’s preferred but not essential, minimum Bac + 2 or technical diploma
Demonstrated successful experience working with The Raiser’s Edge or similar CRM system
Familiarity (data types, queries/views, joins) with relational database management systems (MS Access, SQL Server, PostgreSQL, MySQL, etc.) highly desirable.
Competent in Microsoft Office Suite, with demonstrated experience using Microsoft Excel
Excellent oral and written communications skills
Good organizational skills
Detail-oriented and meticulous
Native or near-native English, fluency in French a plus
Advanced understanding of the Microsoft Office suite of applications. Particularly Word (mail merges, working with templates, labels) and Excel (use of functions, lookups, PivotTables).
Knowledge of and interest in fundraising and alumni relations in a non-profit setting helpful
Professionally mature, motivated to learn, and flexible in response to shifting priorities;
Ability to work under pressure, understand and follow policies and procedures;
Proven ability to work independently as well as collaboratively on a team;
Hospitable and discreet, position requires client friendly attitude and the ability to handle sensitive/confidential information with discretion;
The start date of the contract would be in April,